At Imaginia.store, we have partnered with Printful to manage the printing and shipping of our products. Due to this collaboration, we are unable to offer direct returns or refunds.

When you make a purchase with us, your order is automatically processed with Printful, who takes care of printing and shipping the product. As Printful does not provide returns, unfortunately, we cannot accept returns or issue refunds.

Please carefully review your order before confirming the purchase, ensuring that all details, including sizes and designs, are correct.

In the event of issues with your order, such as printing errors or products damaged during shipping, please contact our customer service team. We will be happy to work with you to resolve any problems within our capabilities.

We appreciate your understanding and support.